Shipping and Returns
INTERNATIONAL ORDERS ARE WELCOME.
We use Federal Express Ground and Best Freight. If the parts are in stock, we generally will get your order out within 24 to 48 hours. You will get an email with a Federal Express tracking number. You can go to the Federal Express web site to track your order. tracking number to see when your purchase will arrive. When you receive your seat covers inspect them and take them out of the box and lay them flat.
No Hassle Return Policy
If you are not completely satisfied you can simply exchange or return your order. You have 30 days from the original ship date (International customers have 60 days to return products). Please send a copy of your purchase invoice along with your interior product. We can offer you a refund or an exchange for an item of the same price or higher, immediately following inspection of the returned item.
All parts returned must be in resellable condition and in original packaging within 30 days of ship date. No returns on installed interior products. There is a 20% Restocking charge. If an item is defective, or if we made an error in your order, we will reimburse your return shipping at regular ground rates. If these conditions are not met, items will be will be returned to the customer at their expense.
No returns or exchanges will be accepted after 90 days. Please don't ask, and don't call back after a year and tell us the color doesn't match my car. No Whinning.
No returns on Custom Interiors or special orders.
No returns of a partial interior kit or set, unless it is for repair or exchange.
No returns once the products have been installed.
Cut Vinyl or Cloth Yardage is not eligible for return/exchange.
Parts returned without customer number, address and invoice number will not be processed for a refund or exchange and will be disposed of in 90 days. Note: Return packages must be sent with shipping charges prepaid. COD packages will not be accepted. It is recommended that all returns be insured and shipped with a carrier that provides tracking in the event it is lost or damaged.
Please return all merchandise to the following address:
3116 S. 52nd Street
Tempe, Arizona 85282
If you have any question feel free to email or call us 9 am & 5 pm Mountain Standard time. Local 1-602-454-8388 TOLL FREE 1-800-875-8390